Important Information
Policies
To help make your stay at MAXX by Steigenberger Vienna in Vienna as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies that keep the stay structured and clear.
MAXX by Steigenberger Vienna follows a set of policies designed to ensure a smooth experience from arrival to departure. The structure supports both short visits and longer stays.
- Check-In and Check-Out
Check-in typically begins from 3:00 PM, while check-out is around 12:00 PM.
- Identification and Deposit
Guests must present valid identification and a credit card. A deposit may be required.
- Children and Extra Beds
Children are allowed, with extra bedding available upon request.
- Smoking Policy
Smoking is not permitted inside rooms or indoor areas.
- Cancellation Policy
Cancellation terms vary depending on the booking selected, with flexible and non-refundable options available.